iSkinPure – Privacy Policy

Last updated: November 26, 2025

At iSkinPure, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from our online shop (the “Store”).

By accessing or using our Store, you consent to the practices described in this policy.

1. PERSONAL INFORMATION WE COLLECT

We collect the following types of information when you browse our Store, create an account, or make a purchase:

1.1 Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify and payment gateways; we do not store full credit card numbers)

  • Optional: account login information

1.2 Automatically Collected Data

When you browse the Store, Shopify automatically collects:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages viewed

  • Search terms

  • Interaction data

Shopify uses cookies and similar technologies to enable the Store to function, provide security, support analytics, and assist with marketing.

For more details, see Shopify’s cookie policy:
 https://www.shopify.com/legal/cookies

1.3 Order Information

When you make a purchase, Shopify also collects:

  • Products ordered

  • Order value and currency

  • Purchase history

  • Delivery preferences

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Provide customer service

  • Process payments and prevent fraud

  • Manage shipping, delivery, and returns

  • Improve our Store and user experience

  • Send optional marketing communications (only with your consent)

  • Comply with legal and tax obligations

3. SHARING YOUR INFORMATION

Your personal information may be shared with trusted third parties as required to operate our Store:

3.1 Shopify

Our Store is hosted on Shopify Inc. Shopify processes your data to:

  • Support order processing

  • Provide secure payment handling

  • Operate the online storefront

  • Detect fraud

  • Offer analytics tools

Shopify’s privacy practices:
 https://www.shopify.com/legal/privacy

3.2 Payment Gateways

Such as:

  • Shopify Payments

  • Credit card processors

  • PayPal (if enabled)

These providers process your payment securely.
 iSkinPure never receives or stores your full credit card numbers.

3.3 Shipping & Delivery Partners

To deliver your orders, we may share:

  • Your name

  • Shipping address

  • Phone number

With carriers such as Canada Post or other delivery providers.

3.4 Service Providers

We may use third-party services for:

  • Email notifications

  • Fraud detection

  • Analytics

  • Website performance

  • Marketing (e.g., Meta Pixel, Google Analytics — only if activated)

3.5 Legal Requirements

We may disclose personal information if required to comply with:

  • Canadian law

  • A court order

  • Government or regulatory request

We do not sell, rent, or trade your personal data.

4. COOKIES

Our Store uses cookies to:

  • Maintain your shopping cart

  • Track preferences

  • Provide secure login

  • Support analytics

  • Improve the shopping experience

You may disable cookies in your browser settings, but some features of the Store may not function properly.

5. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill your order

  • Maintain purchase records (as required by Canadian law)

  • Support return/refund policies

Order histories are typically kept for a minimum of 7 years to meet legal and accounting requirements.

You may request deletion of your data where legally permissible.

6. YOUR RIGHTS (CANADA)

Under Canadian privacy laws (including PIPEDA), you may request:

  • Access to the personal information we hold

  • Corrections to inaccurate information

  • Deletion of your data (unless we must retain it for legal/tax reasons)

  • Withdrawal of consent for marketing

  • Clarification on how your data is used or shared

To exercise these rights, contact us at:

📧 info@iskinpure.com

We may ask for proof of identity before processing your request.

7. MINORS

Our Store is intended for individuals 18 years of age or older.
 We do not knowingly collect personal information from minors.

8. SECURITY

We take appropriate administrative, technical, and physical measures to safeguard your information, including:

  • Encrypted checkout

  • Secure payment processing

  • Shopify-backed infrastructure

  • SSL protection

  • Restricted internal access

No method of transmission over the Internet is completely secure, but we follow industry best practices to protect your data.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices

  • Legal requirements

  • Shopify platform updates

The revised date will always appear at the top of the page.

10. CONTACT US

If you have questions about this Privacy Policy or the way your data is handled, please contact us:

📧 info@iskinpure.com
 📍 301–1200 Lonsdale Ave, North Vancouver, BC V7M 3H6
 📞 604-973-1500